Terms of Service and Return Policy

We offer two types of returns:

1. PHYSICAL & DOWNLOADABLE PRODUCTS:
All books, ebooks, pdf documents, and any other downloadable products offer a 7 day money-back guarantee. If you are not satisfied with the value of your purchase, you may email us for a full refund of purchase price (excludes shipping if a physical product). You may keep the product and do not need to return it.

2. COACHING & MENTORING SERVICES:
Coaching and mentoring services offer a 30-day money-back guarantee available for a prorated refund depending on how many hours have been used. Specifically:
– Weekly coaching comes with 4 weekly coaching calls. If you’ve already used one coaching call and wish to get a refund, you are entitled to a 75% refund of the original purchase price as paid for on your invoice. If you’ve already used two coaching calls, you are entitled to a 50% refund of the purchase price paid. If you’ve already used three coaching calls, you are entitled to a 25% refund of the purchase price paid. And If you’ve already used four coaching calls, you are entitled to a 10% refund of the purchase price paid.
– Monthly coaching comes with 1 monthly coaching call. If you have not used your coaching call within 30 days of purchase, you may receive a full refund of the original purchase price as paid on your invoice. If you have used your one coaching call, you are entitled to a 10% refund of the purchase price paid.

All requests for refund must be made by in writing email to Lucinda.wolford@gmail.com.